Showing posts with label JC. Show all posts
Showing posts with label JC. Show all posts

Tuesday, November 17, 2015

Predicting the future

Ten years from now, what would the media landscape look like? How would you consume media at that time?

Ten years from today, the media landscape may look like a variation of the media landscape today. Although I believe that social media is here to stay, I believe traditional mediums like television and print editorials will be in little use in the future. Television content may shift to online websites completely and print editorials like magazines and newspapers may be found only online. For both convenience and environmental reasons, I believe all existing media will be transferred online. In ten years, generation X will be in the workforce and implementing their native online mediums while baby boomers' traditional mediums will be faded out. Hosting content on online websites is more economical than printing considering the cost to design, buying space, printing thousands of copies for circulation, paying the vendors to host your print materials, etc. Also, technology will have advanced even more to be more compatible to host a variety of formerly traditional mediums online.  

Tuesday, November 10, 2015

Implications for journalism


It surprises me every time I read a journalism article how little attention has been paid to the audience. Anderson (2011) writes that this is primarily because of a disconnect from the audiences, the "inability to intellectually imagine an audience of millions of people." However, that's what advertisers do all the time. No one can simply imagine what audiences may be like but advertisers have always sought audience response to reflect opinions and improve campaigns. I do not understand how news had evolved around superiors writing for themselves assuming "that what interested them would interest the audience" for so many years before finally coming to the realization that the the millions of audiences out there may have different thoughts and opinions. Despite the importance of audiences, I think they serve a different purpose for an industry like advertising that is a commercial business versus a news organization that needs to serve the public's best interest without monetary incentives. I feel that citizens have the right to be informed of public national matters regardless of what kind of articles other audiences want to read about. To me, public journalism movement seems like the best option. Indymedia's push where audiences are encouraged to be citizen journalists does not seem newsworthy to me and people can write their opinions on their private blogs. Demand media has an algorithm set up to pump out new articles and videos based on popular searches and online trends. This simply adds to what is already known and popular out there and does not contribute to actual news or new information.

Monday, November 2, 2015

The ethics of audience research

The audience has a large influence on advertising but I found it surprising to read that the audience matters to the newsroom to the "point where audience members can choose, promote, and even disseminate information beyond the control of the newsroom and thus potentially set the news agenda" (Tandoc & Thomas 2015). While I agree that the power balance between journalists and audiences may shift due to technology advancements and the influence of social media, I don't think that audience feedback should determine or set the news agenda. This is unethical as news should be based on hard factual news that informs the people of what is happening around the world. It should not be based on what audiences want to see reported in their news.

Tandoc & Thomas (2015) advice that journalists "resist the commercial imperative." There needs to be a balance between the market and the audience to come to an ethical decision about news reporting. I think that with news, audience opinions and responses to the content of the report should be gathered so the next report can reflect public opinion - not just a collection of preferences and judgement on the type of articles they want to see. Whether audiences like it or not, things are going to happen regardless of audience preference, and it only hurts the audience if these are left unreported. This is not like an advertisement where the only consequences of a failed ad is loss in revenue of a company and brand. News that centers around the audience too much may fail to bring out important issues in the society which has a greater impact on society than just monetary loss.



Monday, October 26, 2015


The psychology of digital media audiences—willingness to pay


The Psychology of Free by Anderson (2009) gave an interesting perspective on free subscription. I had subconsciously thought about this but never in such ways as the penny gap and the cost of zero cost. It makes logical sense to think that a source that has always been free remain unaffected if it continues to remain free to consumers. However,  that paid content is devalued and discredited when it becomes free also makes logical sense. Some equate money with more credibility, higher quality, more information, etc. However, if the same content becomes available for free, its consumers may question whether or not it will have the same amount of credibility, quality and information as it did previously when it was paid. This made perfect sense to me. However, this paper was published in 2009. I wonder if this will still be true today in 2015.

In 2015, I believe Dan Ariely's version of "free" is true as was described in Predictably Irrational. He says "zero is an emotional hot button - a source of irrational excitement." Free does not speak to price/quality as it did previously but rather removes risk and we "forget about the downside." In this case, I think the penny gap works to rationalize consumers preference for free things over paid. Now, we see more free content change from free to paid which is disgruntling to a lot of consumers. Some consumers only look for free content and disregard any paid source because the quality of information is thought to be similar if not the same. Paid content is often called a premium now: the free version gives you everything you need but paid accounts give you more options. Therefore, finding anything for free is exciting and preferred.

Thursday, October 22, 2015

The psychology of digital media audiences—the lack of engagement; the perceived inferiority of digital content


In Chyi (2015), the idea of digital natives are discussed. Even though many think that the future is online due to the rise in the number of digital natives, many still prefer print newspapers. The stats provided in the paper support what I wrote about last week. I argued that print newspaper will still be consumed by older generations mainly due to habit and being a laggard in the technology adoption model. The baby boomers, are aging and this large group of people are non-digital natives. Chyi (2015) offers that 46% of people aged 65+ report reading print newspaper yesterday while only 7% of those aged 18-24 read print newspaper. Baby boomers make up the largest group of people in the United States (until this year - Millennials will outnumber them). They will support the use of print newspaper even if digital natives do not. 

It was also surprising to find the preference for print over online newspapers for college newspapers. This may be attributed to availability, on-campus promotion, entertainment as well as it being offered for free. Since younger generations do not find newspapers enjoyable or entertaining, as the paper stated, they will not intentionally go to an online college newspaper site but would be open to consuming printed newspapers that are handed out on campus.

The point of online advertising revenue is interesting. Especially, mobile advertising is something that has been growing vastly in the last 5 years. I was surprised to hear how low the revenue off of web ads and mobile ads were (1% of total revenue). If paywall exists, then perhaps it would benefit mobile newspapers to get rid of advertising all together to increase audience engagement.

Monday, October 19, 2015

Multiplatform audience measurement; displacement effects; the repertoire approach

In Lee and Leung's (2008) article, the displacement effects of the internet is discussed in multiple aspects: mediumcentric, usercentric, more-more, and relative proportion of time spent on media. Although I can see how displacement effects can occur depending on the variety of medium offered or users' preferences/media consumption behavior, and the amount of time spent on a specific medium; I cannot see how the authors could have hypothesized "more-more" as opposed to "more-less". This goes against their next hypothesis of time as a relative proportion out of a total number of time spent on all mediums. For example the second hypothesis reads:

          H2: The more time Internet users spend on news and information, the more time           they spend on the functionally similar traditional media (e.g., newspapers, radio,             and magazine) for their news and information needs.

However, according to relative proportion vs. absolute time spent on media, one would see that "relatively," if one were to spend more time on a single medium, then he/she would be less capable of spending time on another medium. A "more-more" would never result in a displacement effect, thus should not be used to measure displacement effects. This is also supported by medium-centric approach.

I liked the idea of both medium and user-centric approaches but leaned more towards the latter. New mediums will always arise but it's acceptance and use will always depend on the user. I believe that substitution is solely dependent on the users. Furthermore, since mediums have different purposes and satisfy different needs, I believe supplement will occur more than substitution.

Also, Yuan (2012) suggests media convergence is due to the change in the news media landscape. However, I think that another large role that attributed to the move to digital and mobile media technology is the push for green initiatives and pro-environmentalism. In conjunction with the advancements in technology, environmentalists realized that everything can be moved into the digital space, reducing the need to further harm the environment. The 21st century is a time where everything is eco-friendly, green and organic. With such times, things such as digital receipts, paper-less billings, re-usable canvas grocery bags, etc. have emerged. Likewise, newspaper has gone digital also. If this hadn't happened and news content only stayed on paper, I think substitution of newspaper could have been avoided. However, now that the same content is available more conveniently and in a more environmentally friendly form, there is no need to linger onto folds and folds of paper anymore. However, the greying baby boomers, who make up a large portion of the population, may continue to support printed newspapers out of habit.

Tuesday, October 13, 2015

Audience measurement on mobile and social media

I liked Barthel and Shearer's (2015) Pew article on Twitter. How Americans use Twitter for news is discussed but the in-depth exploration into how people use twitter, what they are talking about, who they follow, etc. can be applied to many other disciplines. For example, I took an in-depth look into the topics of conversation through data mining of tweets in a emergency health communication context. I would also like to do textual analysis of tweets in an advertising context in the future because I believe a study of consumer behavior is important. Studying consumer behavior has been limited and rather abstract in the past but advancements in technology allow us to actually observe and learn from real data.

The article mentioned a disappointing aspect of their twitter examination. The sample size yielded was too small. This is a challenge I encountered when I first started poking around with data mining. If there is not a controversy or crisis that is a top topic of discussion, it is unlikely that researchers will find enough data around a specific topic. If a researcher is interested in a particular aspect of advertising, let's say privacy, he/she will not find thousands of comments being generated about audience's privacy rights because it is a general problem and not a current hot topic. On the other hand, researchers can expect to get a lot of data around events such as the Ebola outbreak. Therefore, I agree with Barthel and Shearer that Twitter analysis can be disappointing and limiting. However, compared to the days prior to social media, Twitter allows researchers to observe consumer behavior in real-time which is valuable and extremely useful if used in the right way.

Monday, October 5, 2015

Audience measurement with big data; Google Trends


I don't think the availability of big data will put an end to the need for theory. They actually go hand-in-hand as big data is meaningless without interpretation of what it means. As Gonzales (2013) mentions in his article, "disentangling signal from noise is still a subjective matter, as is providing the context that will help identify meaningful correlations and discard those that are unsubstantial." An abundance of data is good but an abundance of meaningless data is not. Therefore, the WIRED article by Chris Anderson claiming that Google conquered advertising simply with mathematics is disputable. It may be true that Google analytic offers a tool to analyze big data but to assume that this was done without any knowledge of the "culture and convention of advertising" is completely wrong. As we learned in class, we have to know what keywords to look for to make an effective campaign. Also, looking only at SEO disregards integrated marketing strategies and would do no more than get exposure. Furthermore, without knowledge of consumers and what they want, how can we arrive on a successful keyword/campaign that matters? I think that Google has provided a better way to determine the performance of campaigns, not how to actually run them.

Monday, September 28, 2015

Audience measurement for online advertising; Google AdWords and Facebook


Funk's chapter on Facebook Advertising was impressive in that I had no idea how many and what kinds of advertising was going on on Facebook until now. I had a basic idea of digital advertising on Facebook, but it was impressive how intricate their advertising system was. What is confusing though, is that I have never noticed half of these strategies implemented on Facebook. The sponsored search result was an interesting idea but I had never seen it before so I went onto Facebook and searched "Obama" and "Nike." However, it did not return a sponsored search result as Funk had written. After careful examination of my own newsfeed, I noticed many "your friend shared this post" versus sponsored ads. Funk's methods may be outdated as it was written 2 years ago sine the digital world is evolving at a fast rate. I think a section about sponsored user generated content should have been written.

Also, I liked the post by the Interactive Advertising Bureau and their description of engagement as a continuum from cognitive, emotional to behavioral. Engagement is important as is awareness, perception, and intent. I think the IAB put an emphasis on engagement because the digital platform makes it easy for interactivity versus other platforms such as television, radio, and print. Digital advertising has and always will continue to evolve, and I believe the emphasis is now on consumer engagement and consumer generated content. 

Tuesday, September 22, 2015

  1. Does user generated content set the agenda on social media?

User generated content ranges from product reviews, homemade YouTube videos, reactions to newly released entertainment pieces, and much more. Platforms especially designed for ordinary people to communicate with one another, such as social networking sites, are infiltrated with user generated content. Often times such content is controlled by social media “influentials” who regularly post self-generated content to be consumed by his or her followers.  Although the motive behind each post is unclear, it is clear that the content is being consumed by thousands of people and being shared amongst one another for further consumption by their friends. There used to be a clear distinction between user generated content and advertisements. It was easy to tell who had commercial motives and who was being paid to send out certain messages. However, with paid reviews and hidden endorsements by ordinary but popular individuals, it is becoming more difficult to tell.
When a phenomenon occurs, one can tell what is going on even without watching the news or reading the newspaper because people post things and talk about it actively through social media. Therefore, I believe it has the ability to influence the salience of topics on the public agenda. This would be interesting to practitioners and academics alike because this is an application of agenda setting to a new context. Society at large would be interested because they would have control over the salience of topics rather than it being decided for them.

  1. Does branded user generated content improve recall?

Branded user generated content or eWom are preferred over traditional advertising because they are information thought to be from a more credible source. Just like traditional advertisements, user generated content is often viewed as entertaining but seen as an uncommercial act without other hidden motives which makes it more trustworthy and accepted. Credibility and recall are related yet the recall of user generated content has yet to be studied. Therefore, this area would be interesting to explore.
This would be important to marketers in the profession because one of their aims in their marketing efforts is brand/ad recall. Another strategy to improve recall would be important to them and they could explore a new context that has not been studied before. This is also important to academics because it is an unexplored area in the field with potentially great implications for the world of advertisers and marketers who are trying to increase recall. Academic research that can be applied practically is valuable so scholars would be intersected in studying this topic. Finally, the society at large would be surprised to see how much user generated content they are unknowingly consuming each day through medium like social media and their recall of the ads seen.

Do disguised advertisements in social media decrease ad avoidance (fatigue)?

Many advertisements on social media are not as apparent and in-your-face as they used to be. In fact, they are disguised to look like entertainment pieces. Disguise advertising "are those that individuals may not perceive as being sponsored because the source of the message is unclear, or because they are presented as editorial material, rather than advertisements" (Nebenzhal & Jaffe, 1998). Social media has provided a platform where it is easy for marketers to implement this strategy. By doing so, marketers could combat a common phenomenon of ad avoidance online.



Nebenzhal, Israel D., and Eugene D. Jaffe. "Ethical Dimensioins of Advertising Executions." Journal of Business Ethics 17.7 (1998): 805-815.

Sunday, September 20, 2015

Zheng, Chyi and Kaufhold (2012) discuss a multidimensional model for measuring attention on websites. They discuss that attention is a measurement that is valued on the internet (vs. exposure) which is something I agree with completely.  Attention and engagement often precede actions such as attitudes and purchase intentions which are important in advertising.

Web attention is described by a five dimensional model. I especially like popularity and believe it is a significant measure that attributes to a website's "success." Even if a site has all of the other four dimensions, without popularity, there is less chance of the 4 dimensions playing a meaningful role. However, if a site has one dimension, popularity, it increases the likelihood of all of the other four dimensions. With many unique visitors, visitors could gain loyalty, stickiness, depth, and of course visibility. These sites could be websites such as Facebook, Twitter, YouTube, Google, etc. However, if there is a lot of stickiness with high loyalty, deep depth amongst a small number of unique visitors, it would mean the website has failed to cater to the public and only serves a niche. These kinds of websites could be personal blogs, family bands, etc.

Also, I found the loyalty to weather channels interesting. Upon reflection, weather channels may have outnumbered television shows, etc. not due to loyalty but because it addresses our daily needs. It is a channel that does not fulfill our need for entertainment or specific gratifications but rather serves to fulfil our daily routine. It's a habitual behavior to check the weather every morning or before one goes outside. It may be a different kind of loyalty than the loyalty we develop toward television shows (fandom, entertainment, etc.). This highlights how difficult it is to analyze audiences' web behavior online.


Monday, September 14, 2015

Post 5: Audience Measurement Overview


Webster's chapters include perspectives from the field of advertising which makes it interesting to read. He also discusses recent modern platforms like Facebook, Twitter and YouTube, making the readings applicable and relate-able to audience measurement today.


Amongst the many audience measurement tools that exist on social media, some give head-counts, some shows trends, while others rank. I have recently encountered data mining technology that I would consider as audience measurement. Data mining collects users' conversation being generated around a phenomenon, news, etc. Instead of offering a simple number of click-through, a ranking of the most popular events or trends, it gives the researcher a collection of all the things that have been said around an event from a certain period. For example, if there is an earthquake, people will tweet about it. Because so many people are tweeting about it, audience measurement tools mentioned in the book will tell you that a trendy topic that is being discussed right now on social media is about the earthquake. However, data mining can help you see every conversation that has been made under that topic. I think this is more helpful than rankings and head-counts when one is trying to understand the audience. 

Also, the topic of personalized recommendation and data collection brings the issue of privacy. Previously users, especially older generations, showed strong dislike for personalized recommendation due to the invasion of privacy. It seems that such strong feelings toward it has been somewhat mollified as time as gone by. Free data collection has become a norm but people are not aware that their information is being collected let alone being provided willingly by themselves. For example, Facebook's algorithm called "edge-rank" which goes into your newsfeed, sees all of your friends, ties, etc. to make a personalized recommendation should give people the option to opt out. 

Wednesday, September 9, 2015

Post 4: Theoretical approaches to audience research
In studying the "kings" who have seized control of the marketplace, the audience have the power to make meaning,  to choose, to share and to affect industry practice. Recent technology has allowed audiences to become "prosumers" who can become active creators and sharers of content.

As mentioned by Webster in Ch.2, psychologists and political scientists assume selective exposure, uses and gratification, or social identity to be the underlying reason behind our media choice. I am very familiar with this school of thought but the idea of a rational choice from a conventional economics stand point is new to me. As Webster mentions, I do not think audiences are capable of making a rational choice in media. It is easier to know oneself and one's needs versus an entire range of media options and the one that may best serve you. Although it seems that theories from psychology serve media better, it seems that these ideas are actually varying terms to describe the same concept of people wanting to find what is most needed for themselves whether it be gratification, need, preference, etc. For example, the term "cultural omnivore" serves to show how people satisfy their needs. Instead of being restricted to certain genres solely due to social class, as was mentioned in class on Tuesday, people are choosing to gain much cultural capital and the line between the highbrow and lowbrow is becoming blurred. It seems this serves both utility and fulfills psychological satisfaction.

Furthermore, I completely agree with both recognition and endorsement heuristics. I study celebrity endorsement and past research has proven that people favor faces and options they recognize. They will commit to a brand or try a product with recommendations, especially celebrity endorsements. While it is true that world-of-mouth tactics are powerful, I believe celebrities' influence are just as strong, especially for younger generations who have grown up in the "lowbrow" culture. Also, celebrities are looked up to as opinion leaders and have thousands and millions of social ties with their fans. They can effectively spread novel information whether each of the ties are strong or weak. As Webster mentions, elite opinion leaders like celebrities "constitute only 0.05 percent of Twitter users, but attract about half of all the attention" on Twitter. Whereas the use of celebrities on traditional mediums have come under the spotlight for its questionable effectiveness, social media has created a social bond between the fans and the "real" person behind the manicured public version of the celebrities and have reignited the spark. 


Another aspect is the contagion of content. This is another area of research that I am interested in exploring. As is mentioned, the answers for why things go viral are still being researched but I do agree that not only elites but ordinary people can trigger social contagions. There is truly "a weak correlation between a person's popularity and his or her ability to actually influence other." While it is unknown and unclear why this is the case, I would speculate that unlike traditional media which hosts public figures, social media is for ordinary people and their interaction with one another. In this platform, any account user could become a one-time celebrity. I believe this is why social media has been received with so much attention. It brings a public profile to private individuals. 

Monday, September 7, 2015

Post 3: Defining audience; history of audience research; death of the mass audience

Post 3: Defining audience; history of audience research; death of the mass audience

 First, it is interesting to see how the term "audience" has evolved throughout history. I have been so focused on audiences as consumers and as audiences online that it was refreshing to read about audiences in Greco-Roman times and onwards of books, magazines, newspapers, radio, cinema and television. As McQuail explains in Ch. 1, the meaning of audience has evolved over time due to technological advancements. Whereas audiences were considered to be passive listeners, now:

"The typical audience role can cease to be that of passive listeners, consumers, receiver, or target. Instead it will encompass any of the following: seeker; consultant; browser, respondent; interlocutor; or conversationalist."

This is certainly revolutionary considering how the term first originated to describe attendees at a live performance. McQuail also mentions that due to overload, a higher level of media exposure which leads to a lower quality of attention, and fragmentation, a process where audience's attention is spread out amongst multiple media sources, audiences are no longer collective. All choices are seen as individualizing with a decreased chance of shared experiences or a sense of common belonging. However, I argue that due to the advancement in technology, audiences are sharing more experiences and expressing more common interest than ever before.  According to Google Now Indexes, there are 620 Million Facebook Groups among the 1.19 Billion active Facebook users. Platforms like Instagram and Twitter serve to collect people who share the same ideas or hashtags, and helps people who "follow" the same page to gather to share common ideas. Social media has the unique position of helping audiences become more individualized as an audiences through personalization and complete control of one's account. However, it also has the underlying purpose of having each account interact with one another for both social and commercial purposes. People gather to form groups according to their interests, such as a facebook group for class or an interest group for food-lovers, which is a sharing of ideas and a sense of common belonging. 

Furthermore, contrary to what McQuail stated, audiences are not "more dependent on, and more vulnerable to, powerful media suppliers than before," nor do they "have no more power than consumers in any other market." Audiences are now more powerful than ever and have advertisers at their fingertip especially due to information overload and audience fragmentation. Audiences have grown smart with banner blindness, devices that filter advertisements, spam boxes, caller ID, etc. so they have becoming increasingly difficult to reach. For advertisers who have to influence attitudes and purchasing decisions, audiences can never be without power. Advertisers have adapted accordingly to changes in technology and have shifted their ad dollars to social media and viral campaigns. Therefore, the end of a mass audience does not seem likely.

Finally, in Ch. 8, McQuail offers an interesting model for four stages of audience fragmentation:



I believe we have just recently reached the Core-Periphery Model and believe the Breakup Model will never happen. Although the emergence of new television channels and networks have started to occur, theses networks still serve a mainstream purpose in one way or another. We will never escape the "core" as mainstreaming will exist as long as cultures, of any kind, are shared. Therefore, unless the world comes to a point where audiences have absolutely nothing to share with one another, audiences will hover somewhere between the Pluralism and Core-Perifry Model.  

As was the purpose of these three chapters, I liked the reviewing of the term audience and seeing the new variables that have been added to the tradition term. It is evident that the term will continue to evolve with time and hope to gain a full understanding of what audiences today mean.